Artsprin.com provide the best possible online shopping experience for our customers. The following policies are applicable to all returns, in addition to the shop level policies applicable on the product description page.
You can return products only purchased from Fabarts Brand within 7 days of receiving the product, except for our non-returnable products and high-value products which can only be returned for limited number of days.
• All return requests should be initiated by the buyer within 7 days of receiving their order,
• All price tags and labels on the product should be intact,
• The product should be unwashed, unused and in an undamaged condition,
• The product must be returned with original accessories and in the seller’s original box/packaging as it was delivered to you.
• Return request is made outside the specified time frame for returns
• There is no option to return orders as the products are customised according to the specific need of the customers, however, in the case of any dissatisfaction with the purchase, our complete assistance will be with the customers.
• Product is damaged or used or is not in the same condition as it was when you received it
• Any consumable item which has been used or installed
• Anything missing from the package you've received including price tags, labels, original packing, freebies and accessories
For payments made through electronic means like debit card, credit card, net banking, wallet etc. refund shall be made in the same payment mode
For cash on delivery transactions, refund will be processed in bank account details shared by the buyer
In case of cancelled order, Refund is done within 7-10 days from the date of order cancellation.
In case of returned item, refund is done within 7-10 days from the date of reverse pickup.
We will send you a confirmation email as soon as we receive the shipment at our warehouse.
The customers are requested to make sure that the products are safely reached without any damage, at the time of delivery.